Privacy Policy

1. Introduction

Australis Ink Publisher Publishing Services ("Australis Ink Publisher", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Full name
• Email address
• Phone number
• Billing information
• Manuscripts and publishing materials
• Communication records

Automatically Collected Information

• IP address
• Browser type
• Device information
• Pages visited
• Cookies and analytics data

3. How We Use Your Information

We use collected information to:

• Provide publishing and editorial services
• Respond to enquiries and support requests
• Process payments and invoices
• Improve our website and services
• Send service updates and promotional communications
• Comply with legal obligations

4. Manuscript Confidentiality

We treat all submitted manuscripts and publishing materials as confidential. We do not claim ownership over your work and do not sell, distribute, or publish manuscripts without your written authorization.

5. Copyright Ownership

Clients retain full copyright ownership of all submitted materials unless otherwise agreed in writing. Australis Ink Publisher acts solely as a service provider.

6. Payment Information

Payments are processed through secure third-party payment providers. We do not store complete credit card details on our servers.

7. Cookies

Our website may use cookies and analytics tools to improve user experience, monitor traffic, and optimize performance.

8. Third-Party Services

We may use trusted third-party services including:

• Payment processors
• Email marketing providers
• Analytics providers
• Publishing platforms such as Amazon KDP and Apple Books

These providers maintain their own privacy policies and security measures.

9. Data Security

We implement reasonable technical and organizational measures to protect your data. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

10. International Users

By using our services, you understand that your information may be transferred and processed in countries outside your own jurisdiction.

11. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

12. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Delete your information where legally permitted
• Opt out of marketing communications

13. Limitation of Liability

Australis Ink Publisher shall not be liable for indirect, incidental, consequential, or special damages arising from use of our services or website.

14. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updated versions will be posted on this page with a revised effective date.

15. Contact Us

If you have questions regarding this Privacy Policy, contact us at:

Email: support@australisinkpublisher.com